1. Introduction
Welcome to Dilexus Infotech Private Limited (“we,” “us,” “our”). We understand the importance of your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, https://dilexus.dev (“Website”), and utilize our services. By using our Website and services, you agree to the terms set out in this Privacy Policy.
2. Information We Collect
When you interact with our Website or services, we may collect the following categories of personal information:
• Personal Identifiers: This includes your name, email address, and phone number. We collect this information when you voluntarily provide it to us, such as when you fill out a contact form, subscribe to our newsletter, or request information about our services.
• Technical Data: We may automatically collect information about your device, browsing actions, and patterns. This includes your IP address, browser type and version, time zone setting, operating system, and platform. This data helps us to improve our Website and ensure it runs smoothly.
• Usage Data: We collect information about how you use our Website, such as the pages you visit, the time you spend on each page, and other actions you take during your visit. This helps us to better understand user behavior and improve our services.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
• To Provide and Improve Our Services: Your personal information allows us to provide you with the services you request, including responding to your inquiries, processing transactions, and ensuring the functionality and security of our Website.
• To Communicate with You: We may use your email address and phone number to send you important updates about our services, respond to your inquiries, and provide customer support. We may also send you promotional information about our products and services that may be of interest to you, but only if you have opted in to receive such communications.
• To Personalize Your Experience: We may use your personal information to tailor our services to your preferences, making your experience with us more personalized and relevant.
• To Analyze and Improve Our Website: We use technical data and usage data to understand how our Website is being used, identify trends, and make improvements to our platform.
4. Legal Basis for Processing Your Information
We process your personal information based on the following legal grounds:
• Consent: By providing your personal information, you consent to its processing for the purposes described in this Privacy Policy.
• Legitimate Interests: We may process your information where it is necessary for our legitimate interests, such as improving our services, enhancing security, and conducting business operations, provided that these interests do not override your fundamental rights and freedoms.
• Legal Obligations: We may process your personal information to comply with applicable legal obligations, such as maintaining records for tax, accounting, or regulatory purposes.
5. Information Sharing and Disclosure
We respect your privacy and are committed to keeping your personal information confidential. We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
7. Data Security
We take data security seriously and implement a range of technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption: We use encryption technologies to protect your data during transmission.
• Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Audits: We regularly review our security practices to ensure they meet industry standards and address any potential vulnerabilities.
8. Your Rights
You have the following rights regarding your personal information:
• Access: You have the right to request access to the personal information we hold about you and to receive a copy of it.
• Correction: You have the right to request the correction of any inaccuracies in your personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes or based on our legitimate interests.
• Data Portability: You have the right to request the transfer of your personal information to another organization in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at hello@dilexus.dev.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files that are placed on your device when you visit a website. They allow us to recognize your browser and capture certain information. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our Website.
10. Children’s Privacy
Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information from our records as soon as possible.
11. International Data Transfers
Dilexus Infotech Private Limited is based in Sri Lanka, and your personal information may be transferred to, stored, and processed in Sri Lanka or other countries where we or our service providers operate. By using our Website and services, you consent to the transfer of your personal information to these countries, which may have different data protection laws than your country of residence.
12. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
• Email: hello@dilexus.dev
Thank you for trusting Dilexus Infotech Private Limited with your personal information. We are committed to protecting your privacy and providing you with a safe online experience.